Frequently Asked Questions

Everything you need to know about your Sabah experience.

How do I determine my correct size?

We recommend referring to our detailed Size Guide located on each product page. Our footwear typically fits true to size, but if you are between sizes, we suggest sizing up for the most comfortable fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn and unwashed items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small processing fee.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally range from 7-14 business days.

What materials do you use in your products?

Quality is our priority. We use premium, ethically sourced leathers and organic textiles. Each piece is handcrafted by skilled artisans to ensure durability and timeless style.

Can I track my shipment?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Absolutely. We ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.